Use of Community Score Cards (CSC) in the context of health services in Andhra Pradesh is the main focus of this pilot project. This is also being tied up with the APDPRP where Mandal Samakyas (Mandal level federation of village organizations) are engaged directly with service providers and also offering support to improve service delivery to their members. The Centre for Good Governance (CGG) is the resource organization and is working in collaboration with the District team in Vishakapatnam district. A workshop has already been conducted by the World Bank in this context and the relevant stakeholders have been sensitized. This pilot conducted by CGG will essentially build on the work already done and strengthen the mechanism.
The Rajasthan State government has given a high priority to the effective implementation of the Midday meals programme, mandated by the Supreme Court of India, in the State. The Consumer Unity Trust Society (CUTS), a well established CSO has come forward to pilot the use of social accountability tools, specifically the Participatory Expenditure Tracking Survey (PETS) in the context of midday meals scheme in Rajasthan. The objective of this pilot is to establish a methodology to review the process and outcomes of the midday meals scheme at the district level. This involves a mix of the PETS and Citizen Report Cards (CRC) tools. Desk work/ field surveys will be conducted to track expenditure releases and spending. Interviews of students, parents, teachers, cooks will be used to gauge outcomes, satisfaction levels and shortfalls (CRC method). This approach is being piloted in Chittorgarh district where CUTS has considerable field presence. A launch workshop has been conducted. The District Magistrate and other senior officers participated in this and expressed their support to the survey. For the survey, 10 students and 2 teachers from each school, and 10 parents of same village, where school is situated will be selected. Thus, a total of 2210 students, 442 teachers and 2210 parents will be interviewed after which the drafts/final reports i.e. essential documentation will take place.
Citizen Scorecards - Maharashtra
The use of Citizen Score Cards in the context of different sectors (health, education, water & sanitation) in Maharashtra is the focus of this pilot project. While the Gram Panchayat is responsible for water & sanitation service provisioning, the Zilla Parishad (ZP) and line departments are responsible for health and education services. The idea is to help districts measure performance of their key services and allow for improvement in the existing process especially service delivery. Also, the possibility of tying this pilot with the Jal Swarajya project is being explored. Tata Institute of Social Sciences (TISS) is to be the resource organization.
Citizen Report Cards (CRC) - Sri Lanka
The Community Assessment Process in Sri Lanka involved supporting the Gemidiriya and VISHLI projects (funded by WB) and implementing the Community Assessment Methodology for select pilots. The activities included development of a user-friendly, community Operational Manual (OM) on Community Assessment Process, Capacity building and training of project stakeholders through training of trainers workshops etc, dissemination of CAP process and its benefits through various modes including community radio etc. The project also involved documentation of the piloting of CAP process in two-three pilot villages of Gemidiriya.
Community Score Cards - Chattisgarh
The Government of Chattisgarh is implementing the World Bank supported 'Chattisgarh District Rural Poverty Project (CGDPRP)' to improve opportunities for poor and vulnerable communities in Chattisgarh. One of the objectives of the CGDPRP is to promote more effective and accountable local governments including the district (zilla), block (janpad) and village (gram) panchayats. To achieve this objective, the project proposes to develop a performance monitoring and rating system using 'Community Score Cards' (CSC) to rate the performance of the Gram Panchayat for key service provisioning and also management of the project in the village. Another objective of the pilot is to develop a mechanism whereby the CSC scores from different GPs are used to develop a district performance score. Society for Participatory Research in Asia (PRIA) and the Public Affairs Foundation are working on the project. The pilot will be in 30 GPs in 7 districts. The CSC process has so far been initiated in 7 GPs in 2 districts.
Citizen Report Cards (CRC) - Kerala
Use of mini 'Citizen Report Cards' (CRC) as a voice mechanism to reflect or examine service delivery by Gram Panchayats in Kerala state is the focus of this pilot project. This pilot aims to bridge gaps in the famous 'People's Planning Campaign' in Kerala and is being done in conjunction with Local Self Government institutions. KILA is the nodal agency here. Public Affairs Foundation is advising on the design and methodology for the mini CRCs. This will be the first instance of CRC being used in rural context in the country.
